I'm a reader. Folks who know me know my bookshelves are stocked to the gills with books read, underlined, notated and paraphrased. They also know I have boxes of books that won't fit on my shelves. So what better gift to give a girl like me than Sir Richard Branson's book, Business Stripped Bare: Adventures of a Global Entrepreneur? Along with a book light and a lifetime supply of batteries for that light, my sister made my holiday bright (no pun intended) with this gift.
My intention this year is to write more, and read more, and most importantly to share my findings with my subscribers so they too can benefit from what I learn. This is the first installment of revelations from Sir Richard's book.
After swimming through the first chapter, dozens of action steps popped into my head that I felt compelled to implement in my business. But nestled in the center of that first chapter was this little gem:
"business has to give people enriching, rewarding lives, or it's simply not worth doing."
I stopped cold when I read those words. I must have re-read them 16 or 20 times, because the underline is pretty black on the page. Then I took out my notebook and started writing down ideas about what makes an enriching, rewarding life - and how my businesses could do that for me.
Beyond the monetary considerations, your business must provide social/emotional fulfillment.
You've got to feel good about the work you're doing, and share that joy with others. That's the beauty of work: different people get joy from doing different tasks. Why put yourself in a position where you HAVE to do the work you hate? If you find yourself foucsing on the drudgery of the work you do, you'll quickly hit burnout, become disgruntled, and look for excuses to not get your work done.
Direct Sales consultants suffer from a chronic dread of getting on the phone and doing the requisite follow-up with their customers. If this is a problem for you, there are solutions. Hire some help. Recruit a customer service rep to handle the calls and follow ups for you. There are two immediate benefits: you'll be freed from the work you hate, PLUS your customers will get the follow up they deserve. The downside? There may be a cost to hiring help. But not necessarily. You can often find inexpensive help through a local college or via online help at places like elance.com.
You will do your best work when you are pursuing your passion.
So often, we find ourselves plugged into work that we thought we would enjoy, only to find out we're really not cut out for it. We haven't taken the time to investigate where our passion truly lies. As a result, we may feel stuck or trapped in a position that we can't escape. That's simply not the case. There are always alternatives.
A coaching client recently made the discovery that, although she loved her work, her real passion was in spending time "being a good mom" to her babies. She felt as though her mission had to be work related, and during our coaching sessions, she came to realize that her work is the vehicle that helps her fulfill her mission of being a good mom. Are you clear on what you live to do? What is that thing that makes you jump out of bed in the morning?
In Direct Sales, we call it your "why", but it can really be anything. The passion that inspires you to do out-of-the-ordinary things to achieve your goals. The fire that pushes you through some of the more mundane moments in your business. When you structure your work around pursuing your passion/mission, nothing can prevent you from achieving success - all it can do is delay it a bit.
There has to be reciprocity. You must give to get.
Sir Richard talks about the various charitable activities that are tied into the Virgin brand. In Direct Sales, many of our companies already donate a portion of profits to worthy causes. At the consultant level, what are YOU doing to give back to your community/customers? It can be a simple hostess appreciation event, giving extras with orders, or any manner of giving back as a way to establish a deeper connection with the people you serve. Service is the key. A business that seeks to serve it's customers (not sell to them), is more profitable, more successful, and more powerful in the marketplace.
In a saturated marketplace, the company that cares - the business with heart, that has concern for the public, makes a bigger splash. Customers "don't care what you know, until they know that you care."
Finding your passion in your business, and serving your customers in a value-added way makes a tremendous difference in the value YOU derive from it as a business owner. When an opportunity presents itself to serve your customers, take it. You'll find your business to be more rewarding, enjoyable, and successful in the long run.
© 2009 Lisa Robbin Young
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WANT TO USE THIS ARTICLE IN YOUR PRINT OR WEB PUBLICATIONS?
I'd be honored - so long as you include this complete blurb with it: Lisa Robbin Young teaches entrepreneurs how to be celebrities in the eyes of their customers. Lisa's mission is to educate entreprenurial women about big business ideas they can apply to their small business enterprise for stellar success. Learn the 4 steps to Building a Better Customer at http://www.homepartysolution.com/bbc.
What You Can Learn From Kung Fu Panda
Small Business Success: Be a Dragon Warrior
by Lisa Young
During holiday, 2008, my two year old subjected me to repeated viewings of Disney's Kung Fu Panda. Over and over and over again, I sat and watched the as the reluctant panda (Po) faced his fears, overcame obstacles and defeated the mighty foe, despite seemingly insurmountable odds to claim the title of "Dragon Warrior" and bring peace to the village outside the Jade Palace.
As Master Oogway would say, "There are no accidents."
In the final moments of the film, Po shares the ultimate secret of what it means to be the Dragon Warrior. Pardon me if I spoil the film for you, but his message is clear:
"There is no secret ingredient. It's just you."
As with most reluctant heroes, he "didn't get it" at first. Earlier in the film, he sat confused and disillusioned, staring at the blank Dragon Scroll - supposedly the secret key to unlocking all the mysteries of the universe. Not until his father revealed the mystery of his "secret ingredient soup" (there is none) did Po come to understand how this "secret" applied to becoming the Kung Fu Dragon Warrior.
Like Po, I didn't get it at first, either. Content to watch a mindless children's film incessantly until my child fell asleep, it slowly dawned on me that perhaps I was missing the very poignant message aimed at adults as well.
In life (and in business) there is no secret ingredient. It's just you.
But your level of belief makes all the difference.
We all have the power to become Dragon Warriors in our businesses - and our lives. We have to be willing to not only give ourselves that power, but believe we deserve it. Our success and happiness does not come from some secret scroll, lost for ages. There is no magic pill or "secret ingredient" that holds any power outside ourselves.
And lest you think me blasphemous, even the Bible says there must be faith and belief for God's miracles to unfold. And that begins in YOU.
So STOP looking for answers outside yourself. Dig deep within. Discover your true beliefs. Know that anything is possible in your business if you have the faith and take action in alignment with that faith. There's no secret ingredient to achieving a powerful, mission-focused business. There's no mystery to creating something you stand in awe of and proud of. There's no hidden pill, mystical experience, or million-dollar program you need to attain the levels of business success to which you aspire.
It's just YOU.
When you bring yourself, your dreams, your actions and your beliefs in alignment, doors fling open for you. You can't believe and not take action, you can't take action and not believe. You can't dream without clarity, and you can't be clear without your dreams. All these things are within you.
There is no secret ingredient. It's just you.
© 2008-2009 Lisa Robbin Young
==========
WANT TO USE THIS ARTICLE IN YOUR PRINT OR WEB PUBLICATIONS?
I'd be honored - so long as you include this complete blurb with it: Lisa Robbin Young teaches entrepreneurs how to be celebrities in the eyes of their customers. Lisa's mission is to educate entreprenurial women about big business ideas they can apply to their small business enterprise for stellar success. Learn the 4 steps to Building a Better Customer at http://www.homepartysolution.com/bbc.
by Lisa Young
During holiday, 2008, my two year old subjected me to repeated viewings of Disney's Kung Fu Panda. Over and over and over again, I sat and watched the as the reluctant panda (Po) faced his fears, overcame obstacles and defeated the mighty foe, despite seemingly insurmountable odds to claim the title of "Dragon Warrior" and bring peace to the village outside the Jade Palace.
As Master Oogway would say, "There are no accidents."
In the final moments of the film, Po shares the ultimate secret of what it means to be the Dragon Warrior. Pardon me if I spoil the film for you, but his message is clear:
"There is no secret ingredient. It's just you."
As with most reluctant heroes, he "didn't get it" at first. Earlier in the film, he sat confused and disillusioned, staring at the blank Dragon Scroll - supposedly the secret key to unlocking all the mysteries of the universe. Not until his father revealed the mystery of his "secret ingredient soup" (there is none) did Po come to understand how this "secret" applied to becoming the Kung Fu Dragon Warrior.
Like Po, I didn't get it at first, either. Content to watch a mindless children's film incessantly until my child fell asleep, it slowly dawned on me that perhaps I was missing the very poignant message aimed at adults as well.
In life (and in business) there is no secret ingredient. It's just you.
But your level of belief makes all the difference.
We all have the power to become Dragon Warriors in our businesses - and our lives. We have to be willing to not only give ourselves that power, but believe we deserve it. Our success and happiness does not come from some secret scroll, lost for ages. There is no magic pill or "secret ingredient" that holds any power outside ourselves.
And lest you think me blasphemous, even the Bible says there must be faith and belief for God's miracles to unfold. And that begins in YOU.
So STOP looking for answers outside yourself. Dig deep within. Discover your true beliefs. Know that anything is possible in your business if you have the faith and take action in alignment with that faith. There's no secret ingredient to achieving a powerful, mission-focused business. There's no mystery to creating something you stand in awe of and proud of. There's no hidden pill, mystical experience, or million-dollar program you need to attain the levels of business success to which you aspire.
It's just YOU.
When you bring yourself, your dreams, your actions and your beliefs in alignment, doors fling open for you. You can't believe and not take action, you can't take action and not believe. You can't dream without clarity, and you can't be clear without your dreams. All these things are within you.
There is no secret ingredient. It's just you.
© 2008-2009 Lisa Robbin Young
==========
WANT TO USE THIS ARTICLE IN YOUR PRINT OR WEB PUBLICATIONS?
I'd be honored - so long as you include this complete blurb with it: Lisa Robbin Young teaches entrepreneurs how to be celebrities in the eyes of their customers. Lisa's mission is to educate entreprenurial women about big business ideas they can apply to their small business enterprise for stellar success. Learn the 4 steps to Building a Better Customer at http://www.homepartysolution.com/bbc.
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